303-751-6889

 Denver Metro Chimney Clean and Repair Service 

FAQ's

 

1. What should I look for in hiring a chimney sweep?

First and foremost - INSURANCE. All chimney sweep companies
should have a minimum of a 1 million dollar liability policy
as well as an umbrella policy, full workers compensation and auto.
As hard as we try to avoid accidents, they do happen.

Check to see how long a company has been in business.
Make sure they have a home base address, and are licensed, 
Registered with the state. A Company should be in Business at least
5 years to be established. There are numerous companies that
come into different states only to scam customers during
heating season then go back home so if there is a problem
they are nowhere to be found. And please if you have an elderly
parent that lives alone, tell them not to allow anyone to enter
their home without you there! An honest chimney company
would prefer you to be there.

You get what you pay for! If a company offers to clean your
chimney for $49.00 - $100.00; something is wrong!
Honestly that does not cover insurance, gas equipment and paying an employee.
Remember a chimney sweep cannot shut down your system
we can recommend not to use a system.

There is NO SUCH THING AS FREE. If a company offers free inspections
you can almost guarantee something is wrong. Most companies will
waive an inspection fee if a chimney needs to be cleaned or if
there are repairs needed; but on an inspection, the company inspecting
the chimney holds liability so it will not be free. Could you imagine
inspecting 5 homes a day and not getting paid?

 

2. How often should I have my chimney cleaned?

That question really depends on how often you burn,
what you burn and how you burn. A wood-stove typically
needs to be cleaned more often than a fireplace because
most homeowners use wood-stoves as a heating source where
as a fireplace is used mostly for a decorative purpose.
A good rule is for every cord of wood, it should be at least inspected.
Gas should be at least inspected annually. Gas burns clean,
but lets off a lot of moisture so a professional chimney sweep
is going to look for any debris that could fall into the chimney,
cracks in the liner, or even animals nesting in the chimney that
could block up the flue and cause carbon monoxide to enter the home.

 

3. Is there anything I need to do to prepare to have my chimney cleaned?

We do ask that someone over the age of 18 is home we do need to enter the home.
Please do not light your wood-stove, fireplace, pellet stove or coal stove 24
hours prior to a chimney technician coming to clean your flue.
For a furnace flue you do not need to do anything.

 

4. What is the process of cleaning a chimney?

Every situation is unique, we can clean from the
outside or inside. No two chimneys are the same.
The standard cleaning process for a fireplace flue
would to be to come into the home, tarp off the firebox so
that no soot escapes into your home. The tech would then go
on to the roof, and using his rods and brushes would proceed
to sweep from the top down. As soon as the flue has been
properly cleaned the technician will then return inside the
home and using a high powered vacuum, remove any soot that
has been brushed down. If for some reason there was no way
that we could access the roof to do the cleaning,
the technicians are trained to do the full cleaning from inside the home.

 

5. How do I know they will not make a mess in my home?

As hard as we try not to make errors, they do occur.
However our company guarantees that we will take every precaution to
insure the safety and cleanliness of your home, from the time we enter
until the time we leave. and again we are fully insured so that you can
rest assured knowing that if anything did occur while in your home
we would make sure to take care of it.

 

6. How do I know how many flues I have?

A flue is a venting system, each system needs its own.
So if you heat your home with gas or wood you would have two flues.
Often times they are in one chimney, so if you were to look down the chimney,
it would be separated into two venting systems inside one chimney.

 

7. Why do I need a Chimney Liner?

A chimney liner is like the exhaust on your vehicle
if it does not function properly or there isn’t one
you and your family would inhale toxic fumes.
Your chimney liner does the same thing so it needs
to be free and clear of any blockages, as well as
structurally sound to ensure all fumes and
toxic gases exit your home properly.

 

8. How do you know when you need a chimney liner?

Here are the most common reasons:

  • Your chimney is unlined
  • Your chimney is lined with terra cotta flue tiles and are cracked, shifted, and/or deteriorated.
  • You are installing a new furnace
  • A furnace is not sized properly to the chimney
  • You had a chimney fire

 

9. What is the purpose of a chimney cap?

A chimney cap helps prevent water, animals and debris
from entering your chimney. We can repair or replace chimney caps.

 

10. What is Tuck pointing / Repointing?

Tuck pointing / Repointing is grinding out old
crumbling and cracked mortar joints (mortar in between brick)
and then replacing it with new mortar.

 

"Strive not to be a success, but rather to be of value". –Albert Einstein

 

Call Now: 303-751-6889

Your referrals are the best compliment we can receive!